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Technical Support You Can Trust in Uncertain Times

by Editorial Team
Assurance in a storm

With having to wave bye-bye to the EU and lock-downers going loopy over loo roll, what better time is there to make sure you are onboard with trustworthy technical support talent to keep your business secure. Switch2IT will not only add value to your business through reliable IT support solutions but will also help you weather the storm as economic and workplace changes occur. Whether you must scale down your in-house IT department or you need suitable IT systems in place for remote workers, Switch2IT can help to protect your business towards a brighter future.

Our varied experience, your valued experience

As leading independent technical support service providers to south east SMEs, we have a wealth of experience working in varied environments. Offering a complete IT solutions service, we also boast ISO 9001, Cyber Essentials and qualified security employees for quality-assured, secure IT support. Many long-established clients – in the construction, professional services and education industries – with excellent growth records reflect the achievements of our own team.

Building cyber security in the construction sector

We have been supplying cracking cyber security to the construction industry since we started over 15 years ago. While cyber security breaches within the construction industry are not everyday headlines, Networking+ reported Hiscox’s revelation that 55% of UK construction businesses fell victim to cyberattacks last year, losing an average of £176,000.

Despite that, according to UK government data, this sector is only dedicating an average of £3,750 to cyber security. And it is not just the construction businesses themselves at risk, what about their supply chains? Without everyone in the chain playing ball, the cyber security risks will remain prevalent. Also, as with any business services and solutions – whether it is HR, marketing, cyber security or health and safety – if you pay peanuts you will get monkeys!

Bespoke technical support services

But whatever your industry or workforce size, we have the skills and expertise to add value to your business. Offering bespoke technical support packages that will suit your budget, we deliver the best possible value. We can work independently on one-off IT projects or work alongside your existing in-house IT department for ongoing support when your resources are stretched. That way, your business benefits from unrivalled expertise for a fraction of the cost brought by fulltime IT staff and no IR35 worries.

Do you need help with GDPR compliant data storage solutions? Perhaps a combination of cloud and secure on-premises data storage with a regular back-up strategy? Are your employees starting to work from home, where their IT systems need optimising for productivity and cyber security? We are primed and ready to help. And fast reactions to the transformation of the more flexible workplace are particularly timely.

Remote IT support for home workers

Growth of the remote workforce was already on its way, but the current climate has seen that explode over the past month. The impact of Brexit (leading to staff layoffs and the engagement of freelancers) came first and then the isolation requirements of COVID-19 saw the home office become all-important. Of course, people have been working from home for years, but this sudden push means that businesses might not be prepared for many of their employees to work from home efficiently and safely.

One of the main problems we are helping businesses in transition to traverse is that of WiFi performance. With fewer dropouts and dips in speed, the latest routers and standards are simply better when it comes to managing interference. In the past two weeks, our technical support team has replaced old routers with modern BT-accredited ones at the premises of remote workers in Sussex and London and our clients have reported back that their employees’ working operations are already slicker.

Protect IT. Grow IT. Switch2IT.

Whether you are a start-up in need of IT communication solutions and support, a long-established business with a few IT headaches that need soothing or an SME that needs to introduce optimum IT systems for remote workers, Switch2IT can help. From construction businesses in Hampshire to professional services companies in Surrey, we can help to protet and grow your business. Contact us to find out more or request a quote to suit your technical support needs here. 

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